Public Health Translation Services

We facilitate success for life sciences companies involved in nutritional health expanding into global markets

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Public health is a sector of the healthcare industry that focuses on disease prevention and promotion of overall health for people and the communities they live in. Through research, education, implementing health policies, and developing organizations to combat public health safety issues, including infectious disease outbreaks, epigenetics, mental health, injury prevention, alcohol and tobacco control, and more, the public health sector of the life sciences is becoming increasingly more popular and important in improving global health.

CSOFT ensures the highest-quality translation solutions for public healthcare professionals and institutions. With a network of over 10,000 in-country linguists and subject matter experts, we provide professional communication solutions in over 250 languages for those in the public health sector.

COVID-19 Emergency Response Team

Strategizing disease prevention, including pandemics and epidemics, as well as recovery plans is a large part of public health organizations, especially since the COVID-19 outbreak. To improve global health and better recovery, fast turnaround times for translation projects is imperative in supporting the fight against COVID-19. CSOFT Health Sciences created the COVID-19 Emergency Response Team (CERT) to ensure rapid delivery of urgent translation requests for clinical designs, protocols, and cross-border multi-center trial outcomes related to COVID-19 treatment and vaccine development. In addition to clinical trial support, we also offer translation services for public health safety guidelines and announcements.

Learn more about our COVID-19 Emergency Response Team.

With CSOFT Health Sciences, you can rest assured that we will work collaboratively with you to not only meet your language needs but exceed them.

Healthcare Translation & Interpretation Solutions

CSOFT Health Sciences offers healthcare translation and interpretation solutions for hospitals in over 250 languages, with services tailored to the needs of hospitals, doctor’s offices, emergency rooms, clinics, pharmacies, and nursing facilities. Our global network of certified medical translators and healthcare interpreters enables us to work around the clock to deliver crucial documents wherever they are needed with the utmost speed and accuracy. Our methodologies and emphasis on multilingual term glossaries ensure your health-related content is consistent across all documents.

Precision and accuracy are the bedrock of the medical center industry. CSOFT Health Sciences is dedicated to delivering accurate and regulatory compliant language services to our clients and leading the transformation of healthcare for the better through this principle.

Learn more about our healthcare translation and interpretation solutions for healthcare institutions including hospitals, clinics, physician offices, emergency rooms, pharmacies, nursing facilities, and more.

Medical Documentation Translation Services

Whether you require localization services for informed consent documents, research papers, patient documents, or medical devices, CSOFT Health Sciences is there to deliver with support for all document formats.

  • Health form translations
  • Digital healthcare translations
  • Multilingual telehealth translations
  • Health care directive translations
  • Health insurance translations

Learn more about our healthcare documentation translation solutions.

Public health translations services are surprisingly complex

Medicare/Medicaid Translations

According to United States law, providers that receive federal funds to offer Medicare and Medicaid services must provide language access services for Limited English Proficiency (LEP) patients. More importantly, miscommunication between healthcare providers and LEP patients can result in the patient experiencing adverse events. To enable LEP patients to make informed choices about their care, as well as ensure legal compliance, highly accurate translation and interpretation services are vital.

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Data Security

There are many different forms and documentation in the healthcare industry that hold highly sensitive information regarding patient health, from testing to diagnoses to treatment plans. Keeping this data secure is critical in protecting patient privacy as well as innovative drug therapies for life science companies. We have well-documented and fully traceable information security policies, checklists, and quality records. CSOFT understands the importance of security to our clients and we take nothing for granted when confidentiality is a concern. All our data and security processes comply with our certified ISO standards 13485:2016 and ISO 9001:2015. We are also compliant with ISO 17100 and leverage best practices from ISO 27001.

Learn more about our data security.

ISO certified public health translation services

Transcreation for Specific Audiences

In public health, accurately communicating important health safety measures is crucial for effective improvement of societal health. With so many different local cultures and communities found around the world, ensuring the message resonates with the target audience can not only be extremely difficult, but also a time consuming and expensive process.

CSOFT works with public health professionals and institutions to ensure that regardless of the content, we effectively transcreate the material for the intended population and culture. To ensure your messaging resonates, CSOFT brings together a robust group of market-specific cultural strategists, experienced translators, industry-specific experts, and creative professionals skilled at working within specific regions and across linguistic and cultural barriers. With unmatched resources on the ground and unrivaled expertise in globalization and cross-border communication solutions, we guide our clients’ brands and products beyond familiar markets with linguistic and cultural savvy.

Learn more about our creative communication solutions.

Multilingual eLearning Translation  

eLearning has been used in hospitals to provide continuing education for healthcare professionals and train hospital staff. Beyond healthcare professionals and hospital staff, eLearning solutions such as education videos are commonly used to educate patients on how to manage conditions or prepare for medical procedures. For those in the public health sector of the life sciences, eLearning videos, brochures, websites, and advertisements are creative and commonly used resources to help educate the public on important healthcare information.

CSOFT provides eLearning translation and localization solutions to facilitate continuing education for healthcare professionals and local populations to effectively educate patients. In addition, CSOFT offers video translation services such as multilingual video voiceover, subtitling, and dubbing .

Learn more about our e-Learning solutions

Quality assurance for public health translation services

Quality Assurance

High-quality translation is extremely important in the life sciences – inaccurate translation along the way not only results in wasted time, money, and effort, but also affect patients’ lives. CSOFT understands the importance of providing the most accurate and high-quality translation solutions for healthcare organizations, and is dedicated to ensuring the highest-quality communication solutions for public health professionals and institutions.

To ensure we provide the highest-quality multilingual communication solutions available, CSOFT uses in-country linguists with a minimum of 7 years of experience, and an extensive network of subject matter experts. In addition, CSOFT implements localization best practices such as linguistic validationback translation, and terminology management, helping hospitals provide high-quality and accurate multilingual patient care.

Learn more about our quality assurance process.