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Data Security

CSOFT Health Sciences ensures data security for all of our clients across our translation and localization services for the life sciences sectors.

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We have well-documented and fully traceable information data security policies, checklists, and quality records. CSOFT Health Science understands the importance of technology security to our clients, and we take nothing for granted when confidentiality is a concern. All our data and security processes comply with our certified ISO standards ISO 17100: 2015, ISO 13485:2016 and ISO 9001:2015. We also leverage best practices from ISO 27001.

CSOFT’s Health Sciences’ global network of 10,000+ linguists, Quality Control (QC) processes, and subject matter experts (SME) have implemented many security procedures throughout our organization to ensure client proprietary information is always held in the highest confidence.

Elevating Data Security in the Era of AI and Cloud Computing

In the constantly evolving digital landscape of AI and cloud-based solutions, CSOFT Health Sciences remains at the forefront of safeguarding data security for all its clients. Acknowledging the escalating threats and vulnerabilities, we harness cutting-edge technologies and rigorous protocols to ensure uncompromising data protection. We are acutely aware of the responsibility that comes with handling sensitive health sciences translations and data localization, especially in the era of AI and cloud computing. Therefore, our stringent data security measures are constantly updated and stress-tested against potential breaches.

CSOFT’s Robust Infrastructure:
Your Data Is Safe with Our Quality Control Processes

24×7 Monitoring

Project data is hosted in top-level data centers with the strictest level of security (Level 4). The data centers are SOC-1, SOC-2 and SOC-3 compliant. They are staffed and monitored 24/7/365.

Access Control

Only approved and authorized translators have access to your content – we have full flexible control over the allocation of user access. The content is only in the cloud with restricted movement. 


Data is encrypted using an HTTPS/TLS protocol to protect data in transit between our system and our translators. We have a 256-bit Advanced Encryption Standard (AES).

Real Time Backup

All our project data is backed up in real time.


All our project execution steps, and user activities are traceable within our systems.


CSOFT Health Sciences is committed to protecting all users’ privacy. We carefully handle and protect all translation documents, from the personal information provided to us to those we obtain during the localization process. With varying regulatory guidelines, including the European Union’s General Data Protection Regulation (GDPR), we have taken the necessary action to ensure we are compliant with regulations around the world. At any time, users can request to access their personal information, update the information, or if requested, have their personal data purged from the system.

total technology security
global technology security


Technology is essential to the modern localization process. From the moment source content is authored, validated, and prepared for translation, to the time when translated content is reviewed and then deployed for worldwide distribution, technology is crucial for accurate and efficient medical translations. Technologies, such as content management systems (CMS), translation management systems (TMS), translation memory (TM), machine translation (MT), terminology management, project workflow management, and social translation systems, as well as collaborative translation review, all play fundamental roles to ensure both global content quality and translation efficiency. CSOFT Health Sciences ensures all our technologies comply with security and privacy regulations from around the globe.


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