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Data Security

CSOFT Health Sciences ensures data security for all of our clients across our translation and localization services for the life sciences sector

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Translation Data Security in the Life Sciences

We have well-documented and fully traceable information data security policies, checklists, and quality records. CSOFT Health Science understands the importance of technology security to our clients, and we take nothing for granted when confidentiality is a concern. All our data and security processes comply with our certified ISO standards ISO 17100: 2015, ISO 13485:2016 and ISO 9001:2015. We also leverage best practices from ISO 27001.

CSOFT’s Health Sciences’ global network of 10,000+ linguists, QC processes, and subject matter experts have implemented many security procedures throughout our organization to ensure client proprietary information is always held in the highest confidence.

CSOFT’s Robust Infrastructure:
Your Data Is Safe with Our Quality Control Processes

24×7 Monitoring

Project data is hosted in top-level data centers with the strictest level of security (Level 4). The data centers are SOC-1, SOC-2 and SOC-3 compliant. They are staffed and monitored 24/7/365.

Access Control

Only approved and authorized translators have access to your content – we have full flexible control over the allocation of user access. The content is only in the cloud with restricted movement. 

Encryption

Data is encrypted using an HTTPS/TLS protocol to protect data in transit between our system and our translators. We have a 256-bit Advanced Encryption Standard (AES).

Real Time Backup

All our project data is backed up in real time.

Traceability

All our project execution steps, and user activities are traceable within our systems.

Privacy

CSOFT Health Sciences is committed to protecting all users’ privacy. We carefully handle and protect all translation documents, from the personal information provided to us to those we obtain during the localization process. With varying regulatory guidelines, including the European Union’s General Data Protection Regulation (GDPR), we have taken the necessary action to ensure we are compliant with regulations around the world. At any time, users can request to access their personal information, update the information, or if requested, have their personal data purged from the system.

total technology security
global technology security

Technology

Technology is essential to the modern localization process. From the moment source content is authored, validated, and prepared for translation, to the time when translated content is reviewed and then deployed for worldwide distribution, technology is crucial for accurate and efficient medical translations. Technologies, such as content management systems (CMS), translation management systems (TMS), translation memory (TM), machine translation (MT), terminology management, project workflow management, and social translation systems, as well as collaborative translation review, all play fundamental roles to ensure both global content quality and translation efficiency. CSOFT Health Sciences ensures all our technologies comply with security and privacy regulations from around the globe.

Quality Assurance

CSOFT Health Sciences has developed a process for quality assurance to ensure that every medical translation project meets quality standards in a cost-effective and timely manner. We are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 to ensure our customized solutions meet global regulatory requirements. Our subject matter expert linguists have a minimum of 7 years’ experience and work with in-country reviewers and project style guides to meet industry standards. And through our innovative cloud-based technology, CSOFT offers an online translation management ecosystem for one central location to leverage both translation memory as well as terminology management in real time. Every step of the way, CSOFT has you covered.

Learn more about our quality assurance process.

High Quality Academic Translations

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