Beyond hospitals, interpreting medical content is an important aspect for conducting successful medical conferences and meetings with regulatory bodies like pre-IND/NDA meetings with China’s National Medical Products Administration’s (NMPA) Center for Drug Evaluation and Research (CDE). CSOFT’s team of medical interpreters provides high-quality, simple, quick, and cost effective over-the phone, video, and in-person medical interpreting solutions in 100+ languages.
Over-the-Phone Interpretation
In some countries, such as the United States, providing medical interpretation services for patients with limited English ability is required by law. In addition, other common life science processes, such as patient recruitment for clinical trials, traditionally relies on call centers. Remote interpretation solutions such as over-the-phone interpretation (OPI) -also known as telephonic interpreting- enables life science professionals and companies the ability to choose a wide range of over the phone interpreters from around the world. In addition, over the phone interpretation services are cost-effective, flexible, and can be delivered on-demand with fast turnaround times.
Find out more about our over-the-phone interpretation solutions.
Video Remote Interpretation
Video-remote interpreting (VRI) is the use of videoconferencing technology such as web cameras to offer interpretation services with the help of a video remote interpreter. Although it may sound similar to OPI, video remote interpretation can be more beneficial than OPI in some cases because VRI combines OPI’s flexibility with the visual element of in-person communication. CSOFT offers life science professionals and companies with fast, cost-effective medical VRI services in over 100 languages.
Pharmaceutical and Healthcare Interpretation Services
As the pharmaceutical and healthcare industries continue to expand globally and take on larger volumes of non-English speaking patients, professional pharmaceutical and healthcare interpretation services are needed to meet the needs of the patient and provide them with the best available care. Interpretation for the life sciences industry involves a highly knowledgeable and linguistically proficient translator that can communicate information about specific pharmaceutical products, clinical trials, or general healthcare-related content, both in person and remote. To help facilitate this communication and help pharmaceutical companies and those working in the healthcare space to connect with patients more efficiently, CSOFT Health Sciences provides quick and cost-effective pharmaceutical and healthcare interpretation services across 250+ languages.
Learn more about our pharmaceutical and healthcare interpretation services.
Simultaneous Interpretation for CDE Pre-IND/NDA Meetings and Medical Conferences
Simultaneous interpreting, also known as real-time translation as well as U.N.-style interpreting, is commonly used during large meetings or conferences where two or more languages are needed, and real-time conversation is not expected. Interpreters are situated in an isolated room where they listen to the speaker through a headset and translate into a microphone, where it is then transmitted to listeners. Because this requires a high level of concentration, often there are multiple interpreters required.
In a global industry like the life science sector, international medical conferences and meetings with regulatory bodies, such pre-IND/NDA meetings with the Chinese NMPA’s CDE, are common. In situations like these, having professional, experienced simultaneous interpreters are key to a successful conference or meeting. CSOFT ‘s team of professional simultaneous medical interpreters can help facilitate medical conferences and meetings with regulatory bodies.
Learn more about our interpretation services for medical conferences.
Learn more about our interpretation solutions for meetings with regulatory bodies.
Quality Assurance
High-quality translation is extremely important in the life sciences, and inaccurate translation along the way can not only result in wasted time, money, and effort, but also affect patients’ lives. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance specific to the life sciences, which includes linguistic validation, to ensure that any project meets quality standards in a timely and cost effective manner. To do so, we use in-country linguists with a minimum of 7 years of experience, combined with our extensive network of subject matter experts and advanced language technology. In addition, we have perfected our localization best practices through back translation and terminology management to help you reach patients globally, in over 250 languages. To further ensure the highest-quality technical translation solutions, CSOFT’s proven expertise is backed by our ISO 17100:2015,ISO 9001:2015, and ISO 13485:2016 certified quality management system.
Learn more about our quality assurance process.
Data Security
CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data and security processes are certified with ISO 13485:2016, ISO 9001:2015, and ISO 17100:2015, and leverage best practices from ISO 27001.
Learn more about how CSOFT protects companies’ data.