Patient Recruitment

Helping sponsors, research sites, and CROs engage patients for clinical trials through effectively translated and localized documentation and recruitment materials

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Home 9 Patient Recruitment

Patient recruitment is a crucial aspect of conducting clinical trials to test the safety and efficacy of new drugs and medical devices. As more and more clinical trials are conducted overseas, using high-quality and accurately translated outreach material is vital to recruiting the right patients to meet clinical trial goals. CSOFT helps sponsors, research sites, and CROs access diverse patients needed for clinical trials through targeted communications and multilingual localization solutions, from multilingual website design and mobile app development to social media outreach and patient retention materials.

Website and Software Localization

Websites and applications play a major role in recruiting patients, with study-specific portals allowing patient recruitment companies to actively reach, engage, screen, and refer patients. In addition, the use of patient health portals and apps in the patient recruitment process has grown significantly over the past several years. However, without proper multilingual localization for crucial content elements such as UI strings, a diverse range of potential patients cannot be effectively engaged for involvement in clinical studies. CSOFT has experience translating online portals and applications, as well as linguistic and cosmetic testing processes based on our localization best practices to successfully engage and recruit patients globally.

Learn more about our website and software localization.

Ensuring high quality clinical studies through patient recruitment

Social Media and Digital Outreach

As the world becomes increasingly digital, patient recruiting has relied more on digital ads and social media outreach. To effectively reach potential patients through digital platforms, it’s important to create culturally sensitive outreach campaigns as selecting the right keywords is vital to recruiting target patients for clinical trials. With a global network of subject matter experts and over 10,000 in-country native linguists, CSOFT helps transcreate effective social media and digital outreach campaigns, providing everything from messaging to multilingual SEO optimization across 250+ languages.

Clinical Trials Translation

Although patient recruitment is a crucial aspect of clinical trials, the need for high-quality translation and localization does not stop after recruitment goals have been reached; patient retention materials must also be translated for clinical trial success. In addition, informed consent forms, patient diaries and reports, patient questionnaires, and trial-close out monitoring reports are also essential to successfully conducting clinical trials.  CSOFT accurately translates patient recruitment and retainment material as well as  clinical trial documents for each step of the clinical trial process, from drug development process documentation and clinical study protocol to clinical study reports.

Learn more about our clinical trial translations.

Quality Assurance

High-quality translation is extremely important in the life sciences, and inaccurate translation along the way can not only result in wasted time, money, and effort, but also affect patients’ lives. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance specific to the life sciences, which includes linguistic validation, to ensure that any project meets quality standards in a timely and cost effective manner. To do so, we use in-country linguists with a minimum of 7 years of experience, combined with our extensive network of subject matter experts and advanced language technology. In addition, we have perfected our localization best practices through back translation and terminology management to help you reach patients globally, in over 250 languages. To further ensure the highest-quality technical translation solutions, CSOFT’s proven expertise is backed by our ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 certified quality management system.

Learn more about our quality assurance process.

High Quality Academic Translations
ISO-certified Academic Translations

Data Security

CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data and security processes are certified with ISO 13485:2016, ISO 9001:2015, and  ISO 17100:2015, and leverage best practices from ISO 27001.

Learn more about how CSOFT protects companies’ data.


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