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We provide the highest-quality video remote interpreting services for life science companies

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Video Remote Interpreting (VRI) for Every Life Science Company

Video remote interpreting (VRI) is a form of telecommunication that combines the on-demand nature of over-the-phone interpretation with the benefits of in-person interpretation for body language and facial expressions. Changes to healthcare accessibility in response to COVID-19 has caused much of the world to shift to a virtual setting, making medical video remote interpreting services more popular and increasingly important in the healthcare industry. As digital health solutions continue to gain traction in the life sciences, the importance of utilizing experienced, professional medical translators and interpreters is crucial not only for ensuring the highest-quality communication solutions, but also for a quicker turnaround time that is cost-effective.

CSOFT Health Sciences has an extensive network of experienced medical interpreters that provide on-demand, high-quality video remote interpretation services for life science companies in over 250 languages. We specialize in effectively and accurately engaging and informing patients, so that not only are patients and their families enabled to make informed decisions about their health and treatment options, but also so that life science companies comply with local patient safety regulations and laws.

Why Video Remote Interpretation?

Medical interpretation is necessary for healthcare professionals and research organizations when communicating with patients that do not speak English. Medical interpreters have in-depth experience in the industry, as well as understand the patient’s cultural nuances and language, therefore enabling patients to make informed decisions regarding their health and safety. Remote interpretation solutions, like video remote interpretation (VRI), give medical professionals options for a wide variety of professional linguists from all over the world, guaranteeing their expertise not only in subject matter but also in-depth and real understanding of the target language’s culture. Moreover, video remote interpretation services are more cost effective than traditional in-person interpretation services, enable greater flexibility in scheduling, and allow for a faster turnaround time.

CSOFT Health Sciences provides expert video remote interpretation solutions for medical professionals and organizations. Our advanced AI technology platform provides a way for those in need of medical interpretation services to quickly connect with professional medical interpreters, without the usual hassle of scheduling. In addition, our technological platform utilizes location-based services (LBS), ensuring that the interpreter you are matched with is an expert not only in medical translations and terminology, but also in local culture and customs, all for a better ROI.

remote video interpreting

Our Other Interpretation Services
CSOFT Health Sciences has a full range of interpretation services to ensure high-quality communication solutions, including:

Quality Assurance

Through our innovative cloud-based technology, CSOFT offers an online translation management ecosystem for one central location to leverage both translation memory as well as terminology management in real time.

Professional, high-quality localization of a health service or medical product is critical for medical translation solutions entering global markets. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance to ensure that any project that is translated meets quality standards in a timely manner that is also cost effective. Our advanced translation technology management system allows for translation projects to remain in one centralized location, updated in real time, to ensure that every step of the way, CSOFT has you covered. Additionally, we are certified in  ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016, and our operations leverage best practices of ISO 27001 to ensure our customized solutions meet global regulatory requirements.

Learn more about our quality assurance process.

High Quality Academic Translations
ISO-certified Academic Translations

Data Security

As an ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 certified company, with operations leveraging best practices of ISO 27001, CSOFT’s translation process includes in-country reviewers, utilizing either new or established style guides, and subject matter expert (SME) linguists with a minimum of 7 years of experience. With over 20 years of industry experience, we have developed mature processes for translation, editing, proofreading (TEP), as well as project management.

Learn more about how CSOFT protects companies’ data.


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