For government agencies and non-governmental organizations (NGOs) at the local, state, and federal levels, interpretation services are critical to not only accomplish and meet fundraising goals but also to establish trust in outreach with leaders, donors, and local communities. For government agencies and NGOs that work with or provide resources and services for individuals who do not speak English, also sometimes referred to as limited English proficiency or limited English proficient (LEP), it is crucial and required by law in the United States under Title IV of the Civil Rights Act, to provide meaningful access to interpretation services to ensure equitable access to important information relevant to the community.
In the aftermath of the COVID-19 pandemic and consideration of the renewed collaborative focus on global public health and safety and education it brought about, CSOFT Health Science understands that government agencies and NGOs involved in these international affairs must have accurate interpretations to ensure effective communication between all involved parties, whether it is negotiating contracts, organizing meetings, or attending conferences.
Interpretation for the Life Sciences and Healthcare
CSOFT Health Sciences works with government agencies, international organizations, and NGOs to provide the highest quality interpretation services, whether over-the-phone, remote video, simultaneous, or consecutive interpreting in over 250 languages. We also specialize in live interpretation for medical conferences, pharmaceutical and healthcare interpretation, and CDE pre-IND/NDA meetings. Our interpreters are experienced subject matter experts that understand the importance of accurate performance for governmental agencies and NGOs involved in highly technical matters.
Learn more about our extensive interpretation services.
Over-the-Phone Interpretation
Remote interpretation solutions such as over-the-phone interpretation (OPI) – also known as telephonic interpreting – give government agencies and NGOs an affordable, flexible option for interpreting delivered on demand.
CSOFT’s OPI services utilize our AI technology platform, allowing government agencies and NGOs to quickly connect with professional medical interpreters for a better ROI.
Learn more about our over-the-phone interpretation (OPI) solutions.
Government and NGO Interpretation for Medical Conferences
For governmental agencies and NGOs involved with global health, attending, sharing research, and participating in discussions at international medical conferences, it is crucial to have interpretation services to communicate across borders. With these conferences focusing on communicating ideas, action plans, data, and policies that have proven to work or fail, live interpretation is necessary for all stakeholders to access and participate in knowledge sharing.
CSOFT Health Sciences has experience providing simultaneous interpretation for large medical conferences, like DIA, to encourage collaborative innovation for improving global health.
Learn more about our medical conference interpreting services.
Quality Assurance
CSOFT Health Sciences has developed a process for quality assurance to ensure that every medical translation project meets quality standards in a cost-effective and timely manner. We are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 to ensure our customized solutions meet global regulatory requirements. Our subject matter expert linguists have a minimum of 7 years’ experience and work with in-country reviewers and project style guides to meet industry standards. And through our innovative cloud-based technology, CSOFT offers an online translation management ecosystem for one central location to leverage both translation memory as well as terminology management in real time. Every step of the way, CSOFT has you covered.
Learn more about our quality assurance process.
Data Security
With over 20 years of experience in medical translation, CSOFT Health Sciences understands the importance of data security to our clients, and we take nothing for granted when confidentiality is a concern. Our well-documented and fully traceable information data security policies, checklists, and quality records leverage best practices of ISO 27001, and are designed to keep everything from source data to translations protected. From our 24/7/365 data monitoring and advanced encryption to our access control measures, you can be certain that your project data is safe from start to finish.
Learn more about how CSOFT prioritizes data security.