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Government and NGO Interpretation Services

We ensure the highest-quality certified government and NGO interpretation solutions

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For government agencies and non-governmental organizations (NGOs) at the local, state, and federal levels, interpretation services are essential for accomplishing and meeting fundraising goals and establishing trust in outreach with leaders, donors, and local communities. For government agencies and NGOs that work with or provide resources and services for individuals who do not speak English, also sometimes referred to as limited English proficiency (LEP), it is crucial and required by law in the United States under Title IV of the Civil Rights Act, to provide meaningful access to interpretation services to ensure equitable access to critical information relevant to the community.

In the aftermath of the COVID-19 pandemic and consideration of the renewed collaborative focus on global public health and safety and education it brought about, CSOFT Health Science understands that government agencies and NGOs involved in these international affairs must have accurate interpretations to ensure effective communication between all involved parties, whether it is negotiating contracts, organizing meetings, or attending conferences.

Interpretation for the Life Sciences and Healthcare

CSOFT Health Sciences works with government agencies, international organizations, and NGOs to provide the highest-quality interpretation services, whether over the phone, remote video, or simultaneous or consecutive interpreting in over 250 languages. We also specialize in live interpretation for medical conferencespharmaceutical and healthcare interpretation, and CDE pre-IND/NDA meetings. Our interpreters are experienced subject matter experts who understand the importance of accurate performance for governmental agencies and NGOs involved in highly technical matters.

Learn more about our extensive interpretation services.

Over the phone government and NGO interpretation
Online government and NGO interpretation

Over-the-Phone Interpretation

Remote interpretation solutions such as over-the-phone interpretation (OPI) – telephonic interpretation – give government agencies and NGOs an affordable, flexible option for interpreting delivered on demand.

CSOFT’s OPI services utilize our AI technology platform, allowing government agencies and NGOs to quickly connect with professional medical interpreters and achieve better ROI.

Learn more about our over-the-phone interpretation (OPI) solutions.

Government and NGO Interpretation for Medical Conferences

For governmental agencies and NGOs involved with global health, attending, sharing research, and participating in discussions at international medical conferences, it is crucial to have interpretation services to communicate across borders. With these conferences focusing on communicating ideas, action plans, data, and policies that have proven to work or fail, live interpretation is necessary for all stakeholders to access and participate in knowledge sharing.

CSOFT Health Sciences has experience providing simultaneous interpretation for large medical conferences, like DIA, to encourage collaborative innovation for improving global health.

Learn more about our medical conference interpreting services.

Video Remote Interpretation

Video remote interpretation (VRI) gives medical professionals options for a wide variety of professional linguists worldwide, guaranteeing their expertise in subject matter and an in-depth and genuine understanding of the target language’s culture, which is especially important for governments and NGOs to collaborate internationally. Moreover, video remote interpretation services are more cost-effective than traditional in-person interpretation services, enabling greater scheduling flexibility and a faster turnaround time.

CSOFT Health Sciences provides expert video remote interpretation solutions for medical professionals and organizations in all of their endeavors, including supporting their initiatives in the international community.

Learn more about our video remote interpreting services.

Quality Assurance

CSOFT Health Sciences has developed a process for quality assurance to ensure that every medical translation project meets quality standards in a cost-effective and timely manner. We are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 to ensure our customized solutions meet global regulatory requirements. Our subject matter expert linguists have at least seven years of experience and work with in-country reviewers and project style guides to meet industry standards.  CSOFT offers an online translation management ecosystem for one central location to leverage real-time translation memory and terminology management through our innovative cloud-based technology. Every step of the way, CSOFT has you covered.

Learn more about our quality assurance process.

Data Security

With over 20 years of experience in medical translation, CSOFT Health Sciences understands the importance of data security to our clients, and we take nothing for granted when confidentiality is a concern. Our well-documented and fully traceable information data security policies, checklists, and quality records leverage the best practices of ISO 27001. They are designed to protect everything from source data to translations. From our 24/7/365 data monitoring and advanced encryption to our access control measures, you can be sure that your project data is safe from start to finish.

Learn more about how CSOFT prioritizes data security.


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