As the pharmaceutical and healthcare industries continue to expand globally and take on larger volumes of non-English speaking patients, professional pharmaceutical and healthcare interpretation services are needed to meet the needs of the patient and provide them with the best available care. Interpretation for the life sciences industry involves a highly knowledgeable and linguistically proficient translator that can communicate information about specific pharmaceutical products, clinical trials, or general healthcare-related content, both in person and remote. With patient-focused communication becoming the cornerstone of healthcare and patient engagement around the world, interpretation services is essential for ensuring that patients can make informed decisions regarding their health and in many countries, interpretation is required by law. To help facilitate this communication and help pharmaceutical companies and those working in the healthcare space to connect with patients more efficiently, CSOFT Health Sciences provides quick and cost-effective pharmaceutical and healthcare interpretation services across 250+ languages.
In addition to our pharmaceutical and healthcare interpretation services, we have experience with medical interpretation, including video remote interpretation (VRI) and over-the-phone interpretation (OPI), to help linguistically diverse patients make informed decisions regarding their health.
Learn more about our full coverage of medical interpretation services.
Telehealth Translations
With the digitization of the healthcare industry and advancements in patient communications, translations for telehealth enable healthcare workers, doctors, and patients to connect across borders and language barriers. As a branch of digital medicine, telehealth allows for patients to connect with and access healthcare services and information remotely and is comprised of four main applications including remote patient monitoring, mobile health (mHealth), videoconferencing (synchronous), and store and forward (asynchronous). CSOFT Health Sciences offers a full range of translation solutions for telehealth, including telehealth software localization, eLearning solutions, and mobile medical app translations.
Learn more about our telehealth translations.
Patient Portal Translations
In modern healthcare systems, digital platforms like patient portals are emerging as an innovative medical communications solution that enables patients to have around-the-clock remote access to important health information, connect with doctors, schedule appointments, and refill prescriptions. Within these platforms, patients have the added advantage of remotely preforming functions that would normally require an in-person visit to a hospital or clinic. To help companies reach new markets and help provide a useable platform for patients of any linguistic background, CSOFT Health Sciences specializes in translations for all the content that can be accessed through patient portals, including:
Learn more about our full range of translations for patient portal content.
Quality Assurance
High-quality translation is extremely important in the life sciences, and inaccurate translation along the way can not only result in wasted time, money, and effort, but also affect patients’ lives. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance specific to the life sciences, which includes linguistic validation, to ensure that any project meets quality standards in a timely and cost effective manner. To do so, we use in-country linguists with a minimum of 7 years of experience, combined with our extensive network of subject matter experts and advanced language technology. In addition, we have perfected our localization best practices through back translation and terminology management to help you reach patients globally, in over 250 languages. To further ensure the highest-quality technical translation solutions, CSOFT’s proven expertise is backed by our ISO 17100:2015,ISO 9001:2015, and ISO 13485:2016 certified quality management system.
Learn more about our quality assurance process.
Data Security
CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data and security processes are certified with ISO 13485:2016, ISO 9001:2015, and ISO 17100:2015, and leverage best practices from ISO 27001.
Learn more about how CSOFT protects companies’ data.