As the pharmaceutical and healthcare industries continue to expand globally and take on larger volumes of non-English speaking patients, professional pharmaceutical and healthcare interpretation services are needed to meet the needs of the patient and provide them with the best available care. Interpretation for the life sciences industry involves a highly knowledgeable and linguistically proficient translator that can communicate information about specific pharmaceutical products, clinical trials, or general healthcare-related content, both in person and remote. With patient-focused communication becoming the cornerstone of healthcare and patient engagement around the world, interpretation services is essential for ensuring that patients can make informed decisions regarding their health and in many countries, interpretation is required by law. To help facilitate this communication and help pharmaceutical companies and those working in the healthcare space to connect with patients more efficiently, CSOFT Health Sciences provides quick and cost-effective pharmaceutical and healthcare interpretation services across 250+ languages.
In addition to our pharmaceutical and healthcare interpretation services, we have experience with medical interpretation, including video remote interpretation (VRI) and over-the-phone interpretation (OPI), to help linguistically diverse patients make informed decisions regarding their health.
Learn more about our full coverage of medical interpretation services.
Telehealth Translations
With the digitization of the healthcare industry and advancements in patient communications, translations for telehealth enable healthcare workers, doctors, and patients to connect across borders and language barriers. As a branch of digital medicine, telehealth allows for patients to connect with and access healthcare services and information remotely and is comprised of four main applications including remote patient monitoring, mobile health (mHealth), videoconferencing (synchronous), and store and forward (asynchronous). CSOFT Health Sciences offers a full range of translation solutions for telehealth, including telehealth software localization, eLearning solutions, and mobile medical app translations.
Learn more about our telehealth translations.
Patient Portal Translations
In modern healthcare systems, digital platforms like patient portals are emerging as an innovative medical communications solution that enables patients to have around-the-clock remote access to important health information, connect with doctors, schedule appointments, and refill prescriptions. Within these platforms, patients have the added advantage of remotely preforming functions that would normally require an in-person visit to a hospital or clinic. To help companies reach new markets and help provide a useable platform for patients of any linguistic background, CSOFT Health Sciences specializes in translations for all the content that can be accessed through patient portals, including:
Learn more about our full range of translations for patient portal content.
Quality Assurance
Through our innovative cloud-based technology, CSOFT offers an online translation management ecosystem for one central location to leverage both translation memory as well as terminology management in real time.
Professional, high-quality localization of a health service or medical product is critical for medical translation solutions entering global markets. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance to ensure that any project that is translated meets quality standards in a timely manner that is also cost effective. Our advanced translation technology management system allows for translation projects to remain in one centralized location, updated in real time, to ensure that every step of the way, CSOFT has you covered. Additionally, we are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016, and our operations leverage best practices of ISO 27001 to ensure our customized solutions meet global regulatory requirements.
Learn more about our quality assurance process.
Data Security
As an ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 certified company, with operations leveraging best practices of ISO 27001, CSOFT’s translation process includes in-country reviewers, utilizing either new or established style guides, and subject matter expert (SME) linguists with a minimum of 7 years of experience. With over 20 years of industry experience, we have developed mature processes for translation, editing, proofreading (TEP), as well as project management.
Learn more about how CSOFT protects companies’ data.