As the pharmaceutical and healthcare industries continue to expand globally and market to larger volumes of non-English speaking patients, professional pharmaceutical and healthcare interpretation services are needed to meet patients’ needs and provide the best care. Interpretation for the life sciences industry involves a highly knowledgeable and linguistically proficient translator who can communicate information about specific pharmaceutical products, clinical trials, or general healthcare-related content in person and remotely. With patient-focused communication becoming the cornerstone of healthcare and patient engagement worldwide, interpretation services are essential for ensuring patients can make informed decisions regarding their health. In many countries, including the United States, the law requires that interpretation services be provided to patients. To help facilitate this communication and help pharmaceutical companies and those working in the healthcare space connect with patients more efficiently, CSOFT Health Sciences offers quick and cost-effective pharmaceutical and healthcare interpretation services across 250+ languages.
Medical Interpretation Services
Professional, high-quality, and accurate medical interpretation is critical in the life sciences to ensure mutual understanding between patients and healthcare professionals. Medical interpreting for healthcare organizations and professionals is vital for all parties to ensure effective communication for patients with limited ability to speak the same language. In addition to our pharmaceutical and healthcare interpretation services, we have experience with medical interpretation to help linguistically diverse patients make informed decisions regarding their health.
Learn more about our complete suite of medical interpretation services.
Video Remote Interpretation
Video remote interpretation (VRI) gives medical professionals options for a wide variety of professional linguists worldwide, guaranteeing their expertise in subject matter and an in-depth and genuine understanding of the target language’s culture, which is especially important for pharmaceutical and other life science companies when moving into international markets. Moreover, video remote interpretation services are more cost-effective than traditional in-person interpretation services, enabling greater scheduling flexibility and a faster turnaround time.
CSOFT Health Sciences provides expert video remote interpretation solutions for medical professionals and organizations in all of their endeavors, including supporting their regulatory processes and marketing initiatives around the world.
Learn more about our video remote interpreting services.
Telehealth Translations
With the digitization of the healthcare industry and advancements in patient communications, telehealth translations enable healthcare workers, doctors, and patients to connect across borders and language barriers. As a branch of digital medicine, telehealth allows patients to communicate with and access healthcare services and information remotely. It is comprised of four primary applications that may require medical translation, including remote patient monitoring, mobile health (mHealth), videoconferencing (synchronous), and store and forward (asynchronous). CSOFT Health Sciences offers a full range of translation solutions for telehealth, including telehealth software localization, eLearning solutions, and mobile medical app translations, to ensure your medical solutions are accessible worldwide.
Learn more about our telehealth translations.
Patient Portal Translations
In modern healthcare systems, digital platforms like patient portals are emerging as an innovative medical communications solution that enables patients to have around-the-clock remote access to critical health information, connect with doctors and healthcare teams, schedule appointments, and refill prescriptions. Within these platforms, patients can remotely perform functions typically requiring an in-person visit to a hospital or clinic. To help companies reach new markets and help provide a useable platform for patients of any linguistic background, CSOFT Health Sciences specializes in translations for all the content that can be accessed through patient portals, including:
Learn more about our patient portal translations.
Quality Assurance
CSOFT Health Sciences has developed a process for quality assurance to ensure that every medical translation project meets quality standards in a cost-effective and timely manner. We are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 to ensure our customized solutions meet global regulatory requirements. Our subject matter expert linguists have at least seven years of experience and work with in-country reviewers and project style guides to meet industry standards. CSOFT offers an online translation management ecosystem for one central location to leverage real-time translation memory and terminology management through our innovative cloud-based technology. Every step of the way, CSOFT has you covered.
Learn more about our quality assurance process.
Data Security
With over 20 years of experience in medical translation, CSOFT Health Sciences understands the importance of data security to our clients, and we take nothing for granted when confidentiality is a concern. Our well-documented and fully traceable information data security policies, checklists, and quality records leverage the best practices of ISO 27001. They are designed to protect everything from source data to translations. From our 24/7/365 data monitoring and advanced encryption to our access control measures, you can be sure that your project data is safe from start to finish.
Learn more about how CSOFT prioritizes data security.