Software Localization

We provide high-quality software localization services to help life science companies reach global markets

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Software Localization Overview

Software localization and software translation are  imperative to the success of a wide variety of products and services when introduced in global markets. From website portals for patients, to medical device mechanics, correct, consistent and high-quality software localizations require software engineers and developers to be able to understand and technically correct any potential issues in the localization of software. 

CSOFT provides end-to-end software translation and localization expertise in localizing software for any life science company’s needs. Our subject matter expert team, combined with our network of engineers and translators, work to transcreate virtually all software applications, including:

  • Mobile apps
  • Medical device software
  • Gaming systems
  • Websites
  • Enterprise resource planning (ERP)
  • Customer relationship management (CRM)
  • Computer-aided-design (CAD)
  • AI & Machine Learning
  • Applications for operating systems
  • Payroll and billing software
  • Firmware
  • Database and storage platforms
  • Inventory management applications
  • Asset management applications
  • Anti-virus programs

Software GUI Localization

 

Software graphical user interface (GUI) is a form of interactive user interface that allows users to interact with the software via icons, audio, etc. This can include menus, cursors, dialogue boxes, buttons, and more, and are used on all operating systems (Windows, Mac, Android, iOS, and most Linux-based operating systems).

Localization best practices calls for GUI to be translated first for a multitude of different reasons; one of the most important is that typically GUI strings are stored in separate files without context. Without context, translators must rely on ID numbers to identify the GUI strings, which means that they do not see how each individual one is displayed within the software, leading to potential issues of truncation due to language expansion or contraction, as well as inaccurate software GUI localizations translation of software GUI strings. Additionally, user documentation translation and online help often refer to software GUI. Without proper initial software GUI translations, these references would not make sense.

CSOFT provides expert software GUI translation and localization for life science organizations. Our extensive team of subject matter experts are well versed in software GUI and understand the problems that can arise in software translations. We also utilize linguistic validation to ensure that no matter the context, localization of software GUI is done accurately and efficiently for the best ROI.

software GUI localization
Devops continuous software localization

DevOps Continuous Translation

DevOps, or the combination of a set of practices and tools that combines software development (Dev) and IT operations (Ops), is increasingly becoming a popular way to shorten the systems development life cycle. This in turn provides continuous high-quality software, creating a faster timeline for the product’s integration into market. Since DevOps is continuous, the importance of professional, automated DevOps continuous translations are critical for success in international markets. CSOFT’s advanced AI cloud-based technology provides on-demand continuous translation solutions for software programs that utilize DevOps, effectively meeting the demand for continuous updates.

Linguistic, Cosmetic, and Functional Testing

Linguistic testing, cosmetic testing, and functional testing are all integral parts of ensuring the highest-quality software localization. Without these tests, the likelihood of truncation, misalignment, bugs, translation inaccuracies, and other defects rises sharply, potentially costing projects additional money and time. CSOFT utilizes a framework of both automated testing as well as a large team of localization and engineer experts for each facet of the process. This allows for the highest-quality software translations at the lowest cost, as well as a quicker turnaround time.

software localization linguistic testing

Medical Software System Guidance Translations

Medical software system guidance translations are imperative to ensuring the success and regulatory compliance of medical software products and services in overseas markets. Bringing medical software systems plays a crucial role in healthcare today and providing the correct documentation in  languages required for regulatory approval is critical to reach patients and healthcare systems globally. CSOFT Health Sciences specializes in high quality translations for medical software system guidance in 250+ languages.

Learn more about our medical software system guidance translations.

Devops continuous software localization

Patient Portal Translations

As global healthcare systems become more digitized, patient portal translations remain in high demand as healthcare systems develop innovative communication solutions to connect with multilingual patients and provide the best available care. Patient portals are a secure online platform that allow patients to have around-the-clock access to health information, connect with doctors, schedule appointments, and more. Providing end-to-end patient portal localization solutions ensures that non-native English-speaking patients can manage their patient portals and make informed decisions about their health.

Learn more about our patient portal translations.

Linguistic testing requires verification of translated UI strings to ensure all terms are translated correctly. When we are testing, we guarantee:
  • Both hard-coded and external resource strings are tested
  • Translation consistency
  • Accented or specialized characters display and print correctly
  • Accurate punctuation
  • Translated text wraps, hyphenation, and sorting
  • Consistent hotkey assignment with the target operating system
  • Proper abbreviations when required
Cosmetic testing is critical to the overall look, design and layout of the interface. Correcting cosmetic UI issues includes:
  • Correct resizing of dialogue boxes without truncation
  • Hotkeys in menus and dialogue boxes
  • Accurate display of all extended characters
  • Alignment of buttons on interface
  • Consistent sizing of all screen elements
  • Accurate display of dialogue boxes and menus via regional settings
Functional testing is typically performed for our clients’ supplied test cases. When test cases are unavailable, we work with our clients to develop them based on operation guides, user manuals, product specifications, and other documentation. Functional testing is critical to meeting the parameters and design requirements for bug-free software. We do so using our internal bug tracking system, which identifies:
  • The name of the bug, or the functional area and behavior
  • A description of the sequence of events through screenshots or printouts
  • Steps that have been conducted to reproduce the bug
  • The severity of the bug in the testing and overall functionality impact
  • The impact area or function of the interface affected by the bug

Medical Device Software Translation and Localization

When bringing medical devices to international markets, professional software localization for medical devices is critical in ensuring its global success across the product life cycle, as well as for the safety and efficacy of the therapy for patients. Medical device software translations are similar to the standard localization process: the software user interface (UI) strings are extracted and held in an external resource, before being translated into the desired languages and then recompiled back into the original source application. With this, however, linguistic validation, quality assurance, and testing for functionality as well as cosmetically are crucial for the overall success in medical device software localization and translation .

CSOFT provides expert medical device software translation services. With a network of over 10,000 linguists located all over the world, who work with software engineers and project managers, we ensure the highest-quality translation for software for the best ROI. Our operations are certified in ISO 17100:2015, ISO 9001:2015 and ISO 13485:2016 to meet the rigorous demands of regulatory bodies around the world.

Learn more about our services for medical device translation.

Software as a Medical Device (SaMD) Translations

In the medical field, software has a growing place in accelerating our ability to discover, manage, and treat all types of conditions, which makes Software as a Medical Device (SaMD) translations essential for integrating this technology into global medical markets. By US Food and Drug Administration (FDA) standards, SaMD is any software that carries out medical functions without the need of actual hardware. As a relatively new field within healthcare, SaMD plays a specific role, such as the software used to control the motors of an infusion pump or the software that enables medical communications, including video calling, scheduling appointments, and digital patient registration. More broadly, the applications of SaMD platforms include diagnosing and screening, monitoring and alerting, disease and condition management, and digital therapeutics. As SaMD platforms continue to advance, the global integration of this technology demands that the materials and content necessary for driving this growth be available in any language and tailored to the needs of any market. To help companies safely and efficiently bring this technology overseas, CSOFT Health Sciences provides Software as a Medical Device (SaMD) translations in over 250 languages.

Learn more about our SaMD translations.

Website Translation

With 60% of world consumers buying products or services in their native language, accurate translation of websites  for life science organizations is extremely important when expanding into international markets. Without professional website localization that understands and targets local cultures and languages, companies are at risk of losing or missing opportunities in the market through poor website translations. With localization best practices as well as extensive industry experience, CSOFT provides end-to-end website translation solutions for life science companies in over 250 languages.

Translating website content is a complex process that includes terminology management, file preparation, translation memory (TM) systems, project management, website testing, quality assurance, content updates, and so much more. To meet the challenging demands of transcreating a website into another language in a culturally-appropriate manner, CSOFT relies on professional, in-country linguists with a minimum of seven years of experience. This, combined with our network of subject matter experts and professional software engineers, ensures the highest-quality website localizationsfor our clients to help reach patients around the globe. We work with a wide variety of file formats including:

  • HTML
  • XHTML
  • JAVASCRIPT
  • XML
  • ASP
  • JSP
  • PHP
  • SQL
  • MYSQL
  • FLASH
  • PROPERTIES
  • MDB
  • CSS

Learn more about our website translation services.

ISO-certified Academic Translations

Data Security

CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data and security processes are certified with ISO 13485:2016, ISO 9001:2015, and  ISO 17100:2015, and leverage best practices from ISO 27001.

Learn more about how CSOFT protects companies’ data.

Quality Assurance

High-quality translation is extremely important in the life sciences, and inaccurate translation along the way can not only result in wasted time, money, and effort, but also affect patients’ lives. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance specific to the life sciences, which includes linguistic validation, to ensure that any project meets quality standards in a timely and cost effective manner. To do so, we use in-country linguists with a minimum of 7 years of experience, combined with our extensive network of subject matter experts and advanced language technology. In addition, we have perfected our localization best practices through back translation and terminology management to help you reach patients globally, in over 250 languages. To further ensure the highest-quality technical translation solutions, CSOFT’s proven expertise is backed by our ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 certified quality management system.

Learn more about our quality assurance process.

High Quality Academic Translations

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