Healthcare Translation & Interpretation

We ensure the highest-quality translation solutions for all sectors of the healthcare industry, including hospitals clinics, physician offices, nursing facilities, and medical organizations.

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COVID Healthcare Translations

COVID-19 Emergency Response Team

Fast turnaround is imperative for translation projects supporting the fight against COVID-19. CSOFT Health Sciences created the COVID-19 Emergency Response Team (CERT) to ensure rapid delivery of urgent translation requests for clinical designs, protocols, and cross-border multi-center trial outcomes related to COVID-19 treatment and vaccine development. In addition to clinical trial support, we also offer translation services for public health safety guidelines and announcements.

Learn more about our COVID-19 Emergency Response Team.

Healthcare Translation & Interpretation Solutions

The healthcare industry is an evolving sector of the life sciences, with a shift towards patient focused care. As part of this, accurate translation of medical documentation, healthcare forms, and informational patient content is necessary to include patients of diverse backgrounds. In addition, high-quality interpretation solutions for non-native English-speaking patients is not only required by law in the United States, but also ensures that effective communication in regard to patient care and treatment.

CSOFT Health Sciences understands the importance of technically accurate translation and high-quality interpretation solutions for organizations in the healthcare industry. To ensure we provide the highest-quality communication solutions, we are certified in ISO 9001:2015, ISO 13485:2016, and ISO 17100:2015. This, combined with our vast network of over 10,000 subject matter experts and professional linguists, as well as our advanced translation technology, allows healthcare organizations to confidently communicate with patients that do not speak English natively.

Pharmaceutical and Healthcare Interpretation Services

As the pharmaceutical and healthcare industries continue to expand globally and take on larger volumes of non-English speaking patients, professional pharmaceutical and healthcare interpretation services are needed to meet the needs of the patient and provide them with the best available care. Interpretation for the life sciences industry involves a highly knowledgeable and linguistically proficient translator that can communicate information about specific pharmaceutical products, clinical trials, or general healthcare-related content, both in person and remote. To help facilitate this communication and help pharmaceutical companies and those working in the healthcare space to connect with patients more efficiently, CSOFT Health Sciences provides quick and cost-effective pharmaceutical and healthcare interpretation services across 250+ languages.

Learn more about our pharmaceutical and healthcare interpretation services.

Healthcare Document Translations

Healthcare document translations are subject some of the strictest regulations within the life sciences industry, to ensure that all clinical document, healthcare legal document, and digital healthcare document translations are in compliance with global regulatory standards. From EHR translations to patient informed consent form translations, CSOFT Health Sciences provides high-quality translation solutions across 250+ languages to meet the growing demand for accurate healthcare document translations and to support patient centric healthcare communication solutions.

Learn more about healthcare document translations.

Telehealth Solutions

Telehealth, sometimes referred to as telemedicine, provides patients a more convenient option when seeking medical care. From the comfort of their home, patients are able to receive the medical care they need via electronic information and telecommunication technologies, making the overall process more efficient. In light of COVID-19, telehealth has recently become more important than ever to allow for social distancing between patient and healthcare professional.

CSOFT provides professional, quick, and cost-effective translation solutions for all modern information technology platforms and devices. We specialize in translating a variety of health documents like EHRs, patient informed consent forms, clinical data reports, and more. We also are experts in translating health videos, remote patient monitoring applications, and a variety of mobile health solutions. Our subject matter expert team has an intimate understanding of international regulations and healthcare laws, to ensure the highest quality localization for your digital health translation needs.

Telehealth Healthcare Translations

Accurate Translation for All Healthcare Documentation

For physicians to understand fully their patient’s well-being and best treatment options, medical documentation is necessary in gaining greater insight into their health history and past treatments. Whether its electronic health records (EHRs), patient informed consent forms, discharge summaries, or medical tests, accurate and professional translation is crucial for improving patient care as well as mitigating confusion between healthcare professionals and providers, and patients.

CSOFT provides the highest-quality translation solutions for all types of healthcare documentation in over 250 languages.

Learn more about our medical documentation translation services.

Healthcare Legal Translations

As the health science industry becomes increasingly global, the need for technically accurate, timely translation of health science-related legal documents such as memorandums of understanding (MoU), litigation support documents, and trademark applications are vital to ensure legal compliance and reduce legal concerns.  In addition to these documents, healthcare directives such as healthcare proxy, living wills, advance directives, Physicians Orders for Life Sustaining Treatment (POLST) and medical power of attorney. In addition to these legal concerns, in order to comply with local healthcare laws, health insurance policies and coverage policies require accurate and concise translation a large amount of documentation in order to ensure informed consent with policy holders who do not speak English natively.

CSOFT understands the importance of technically accurate legal translations for life science companies in the healthcare sector. We utilize a team of over 10,000 subject matter experts and in-country linguists to ensure the highest-quality translation. Throughout our 20+ years of experience, we’ve perfected our translation best practices to enable our clients to be able to confidently expand their businesses overseas confidently, complying with local laws.

Learn more about our legal translation services.

Devops continuous software localization

Patient Portal Translations

As global healthcare systems become more digitized, patient portal translations remain in high demand as healthcare systems develop innovative communication solutions to connect with multilingual patients and provide the best available care. Patient portals are a secure online platform that allow patients to have around-the-clock access to health information, connect with doctors, schedule appointments, and more. Providing end-to-end patient portal localization solutions ensures that non-native English-speaking patients can manage their patient portals and make informed decisions about their health.

 Learn more about our patient portal translations.

Quality Assurance

High-quality translation is extremely important in the life sciences, and inaccurate translation along the way can not only result in wasted time, money, and effort, but also affect patients’ lives. CSOFT understands the importance of accurate translation, which is why we have developed a process for quality assurance specific to the life sciences, which includes linguistic validation, to ensure that any project meets quality standards in a timely and cost effective manner. To do so, we use in-country linguists with a minimum of 7 years of experience, combined with our extensive network of subject matter experts and advanced language technology. In addition, we have perfected our localization best practices through back translation and terminology management to help you reach patients globally, in over 250 languages. To further ensure the highest-quality technical translation solutions, CSOFT’s proven expertise is backed by our ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 certified quality management system.

Learn more about our quality assurance process.

High Quality Academic Translations
ISO-certified Academic Translations

Data Security

CSOFT has meticulously documented and fully traceable information security policies, checklists, and quality records. We understand the importance of security to our clients, which is why we take the upmost care in protecting patients’ confidentiality, as well as businesses’ data. All our data and security processes are certified with ISO 13485:2016, ISO 9001:2015, and  ISO 17100:2015, and leverage best practices from ISO 27001.

Learn more about how CSOFT protects companies’ data.

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