Life science companies expanding into global markets require training and e-learning translations for potential and current clients and their employees. As the world is becoming increasingly international, ensuring user manuals, training videos, software training tools, infographics, and other training materials related to research, products, policies, and regulations are accurately translated and localized to the local market’s culture is critical for business success. Ensuring all employees are on track and updated with relevant information through employee training materials and courses is also necessary to meet regulatory compliance requirements and maintain safety standards across borders. Healthcare organizations employ e-learning to train medical staff, such as doctors and nurses, and staff members who work at every level of the organization.
- Pre- and post-processing and engineering of e-learning source and its translated files
- Storyboard text extraction and translation
- Voiceover recording, post-production, and synchronization in 100+ languages
- Localized course compilation and publishing
- Linguistic, cosmetic, and functional testing
- Video dubbing and editing
- Filming and video production
- Subtitling and closed captioning
CSOFT Health Sciences provides end-to-end translation and localization solutions across 250+ languages to ensure regulatory compliance and product access to foreign markets.
Our Methodology
ANALYSIS
To ensure the best possible localization, the target audience must be analyzed to ensure the course design is appropriate for any location. At times, this can mean that cultural adaptation is necessary to target modules; examples include adapting currency, measurements, or misunderstood references. Slang and idiomatic expressions that are often not understood cross-culturally should be avoided. CSOFT’s localization services ensure that the course design is culturally appropriate worldwide to help your team better access foreign markets.
DESIGN AND DEVELOPMENT
The design and development of the training program or material is crucial for global life science companies. Activities using acronyms and word games to express concepts are not recommended as they will change during the localization process. In addition, it is vital to keep terminology and segmentation consistent among all courses and collateral material, such as manuals and quizzes, considering course text expansion or contraction depending on the translation project. More consistency means more cost savings gained during localization. CSOFT’s global team of in-country linguists and subject matter experts provide comprehensive design and development of the training program or material by establishing consistent terminology and segmentation.
VOICEOVER AND SCRIPT
Creating a script when producing audio segments is important to ensuring consistency and synchronization. Language service providers (LSPs) may charge for transcription as an additional task. If staying under budget is a priority, keeping the script short and relevant or instructing the LSP to use subtitles in the localized versions rather than a full voiceover can save costs. CSOFT’s translation and interpreting support in over 250 languages can provide a consistent and synchronized script across language barriers.
INTERNAL REVIEWS
Internal reviews are an integral part of the design stage to ensure cultural appropriateness. In cases where multiple reviewers are involved, everyone must have an assigned role so that everyone is on the same page in terms of authority and work. Creating necessary style guides and glossaries ensures consistency during localization and aligns with linguistic expectations.
LOCALIZATION TESTING
Testing plans are a crucial step when translating eLearning materials. Instructions that include the quiz answers to the LSP to test the ability to navigate the eLearning course ensure the material is optimized for localization. Not requiring content re-development for each audience will save time and money while producing the best eLearning content possible. CSOFT Health Sciences’ end-to-end localization services ensure accurate translations of eLearning materials.
Other Medical Translation Services
Medical translation services are necessary to educate consumers and staff members on the importance of patient-centric treatment and the safe use of products. CSOFT provides worldwide medical translation and localization services through our global team of 10,000+ in-country linguists and subject matter experts, including:
Quality Assurance
CSOFT Health Sciences has developed a process for quality assurance to ensure that every medical translation project meets quality standards in a cost-effective and timely manner. We are certified in ISO 17100:2015, ISO 9001:2015, and ISO 13485:2016 to ensure our customized solutions meet global regulatory requirements. Our subject matter expert linguists have at least seven years of experience and work with in-country reviewers and project style guides to meet industry standards. CSOFT offers an online translation management ecosystem for one central location to leverage real-time translation memory and terminology management through our innovative cloud-based technology. Every step of the way, CSOFT has you covered.
Learn more about our quality assurance process.
Data Security
With over 20 years of experience in medical translation, CSOFT Health Sciences understands the importance of data security to our clients, and we take nothing for granted when confidentiality is a concern. Our well-documented and fully traceable information data security policies, checklists, and quality records leverage the best practices of ISO 27001. They are designed to protect everything from source data to translations. From our 24/7/365 data monitoring and advanced encryption to our access control measures, you can be sure that your project data is safe from start to finish.
Learn more about how CSOFT prioritizes data security.