CSOFT is a leading provider of multilingual localization solutions, serving Fortune 500 companies and multinational organizations around the world.

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We have well-documented and fully traceable information security policies, checklists, and quality records. CSOFT understands the importance of security to our clients and we take nothing for granted when confidentiality is a concern. All our data and security processes comply with our certified ISO standards 13485:2016 and ISO 9001:2015. We are also compliant with ISO 17100 and leverage best practices from ISO 27001.
CSOFT has implemented many security procedures throughout our organization to ensure client proprietary information is always held in the highest confidence.

CSOFT’s Robust Infrastructure:
Your data is safe with our QC processes

24x7 Monitoring

Project data is hosted in top-level data centers with the strictest level of security (Level 4). The data centers are SOC-1, SOC-2 and SOC-3 compliant. They are staffed and monitored 24/7/365.

Access Control

Only approved and authorized translators have access to your content – we have full flexible control over the allocation of user access. The content is only in the cloud with restricted movement. 

Encryption

Data is encrypted using and HTTPS/TLS protocol to protect data in transit between our system and our translators. We have a 256-bit Advanced Encryption Standard (AES).

Real Time Backup

All our Project data is backed up in real time.

Traceability

All our Project execution steps, and user’s activities are traceable within our systems.

Privacy

CSOFT is committed to protecting all users’ privacy and will carefully handle and protect the personal information provided to us or that we obtained during the localization process. With the European Union’s implemented GDPR, we have taken the necessary action to ensure we are compliant with the regulations. At any time, users can request to access their personal information, update the information, or if so requested, have their personal data purged from the system.

Technology

Technology is essential to the modern localization process. From the moment source content is authored, validated, and prepared for translation to the time when translated content is reviewed and then deployed for worldwide distribution. Technologies, such as content management systems (CMS), translation management systems (TMS), translation memory (TM), machine translation (MT), terminology management, project workflow management, and social translation systems, as well as collaborative translation review, all play fundamental roles to ensure both global content quality and translation efficiency. CSOFT ensures all our technologies comply with security and privacy regulations from around the globe.