We provide top of the line over-the-phone interpretation (OPI) to meet all your multilingual needs throughout the clinical trial process

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CSOFT specializes in patient recruitment for clinical trials, which involves highly specific and sensitive communications. Our OPI interpretation specialists can help you navigate cross-cultural and multilingual patient recruitment scenarios so that these experiences are as easy and efficient as possible.

Why OPI?

Medical interpretation is necessary for healthcare professionals and research organizations when communicating with patients that do not speak English. Medical interpreters have in-depth experience in the industry, as well as understand the patient’s cultural nuances and language, therefore enabling patients to make informed decisions in regards to their health and safety. Remote interpretation solutions, like OPI, give medical professionals options for a wide variety of professional linguists from all over the world, guaranteeing their expertise not only in subject matter but also in-depth and real understanding of the target language’s culture. Moreover, OPI interpretation services are more cost effective than traditional in-person interpretation services, have more flexibility in their scheduling, and allow a faster turnaround time.

CSOFT provides expert OPI interpretation solutions for medical professionals and organizations. Our advanced AI technology platform provides a way for those in need of medical interpretation services to quickly connect with professional medical interpreters, without the usual hassle of scheduling. In addition, our technological platform utilizes location-based services (LBS), ensuring that the interpreter you are matched with is an expert not only in medical translations and terminology, but also in culture, all for a better ROI.