OVER THE PHONE INTERPRETATION (OPI)

CSOFT Health Sciences specializes in over-the-phone interpretation (OPI) for patient recruitment in clinical trials, which involves highly specific and sensitive patient-centric communications. Our OPI specialists can help you navigate cross-cultural and multilingual patient recruitment scenarios so that these experiences are simple and efficient.

Why Use Over-the-Phone Interpretation?

Medical interpretation is necessary for healthcare professionals and research organizations when communicating with limited English proficiency (LEP) patients and patients around the globe. Medical interpreters have in-depth experience in the industry, as well as an understanding of the patient’s cultural nuances and language, thereby enabling patients to make informed decisions regarding their health and safety. Remote interpretation solutions like OPI give medical professionals options for a wide variety of professional linguists from all over the world, guaranteeing their expertise not only of medical subject matter but also for in-depth and real understanding of the target language and culture of the patient. Moreover, OPI services are more cost effective than traditional in-person interpretation services, have more flexibility in scheduling, and allow a faster turnaround time.