For government agencies and nongovernmental organizations (NGOs) at the local, state, and federal levels, communication is extremely important to not only accomplish and meet fundraising goals, but also in establishing trust in outreach with leaders, donors, and communities. For government agencies and NGOs that work with or provide resources and services for individuals who do not speak English, also sometimes referred to as limited English proficiency or limited English proficient (LEP), it is crucial, and required by law in the United States under Title IV of the Civil Rights Act, to also provide meaningful access to interpretation services to ensure equal access of important information relevant to the community. In addition, with COVID-19 bringing a renewed collaborative focus on global public health and safety and education, government agencies and NGOs involved in these international affairs must have accurate interpretation to ensure effective communication between all involved parties, whether it’s negotiating contracts, organizing meetings, or attending conferences.
CSOFT works with government agencies, international organizations, and NGOs to provide the highest quality interpretation services, whether it’s over-the-phone, remote video, simultaneous, or consecutive interpreting in over 100 languages. We also specialize in live interpretation for medical conferences, as well as CDE pre-IND/NDA meetings. Our interpreters are experienced subject matter experts that understand the importance of accurate interpretation for governmental agencies involved in highly technical matters.
Remote interpretation solutions such as over-the-phone interpretation (OPI) -also known as telephonic interpreting- give government agencies and NGOs an affordable, flexible option for interpreting that is delivered on-demand.
CSOFT’s OPI services utilize our AI technology platform that allows government agencies and NGOs to quickly connect with professional medical interpreters for a better ROI.
Learn more about our over-the-phone interpretation solutions.
Remote Video Interpretation Services
Video-remote interpreting (VRI) is the use of videoconferencing technology such as web cameras to offer interpretation services with the help of a video remote interpreter. Although it may sound similar to OPI, video remote interpretation can be more beneficial than OPI in some cases because VRI combines OPI’s flexibility with the visual element of in-person communication. With the increased amount of digital content created across all organizations, VRI also offers opportunities in the eLearning sphere.
CSOFT offers government agencies and NGOs with fast, cost-effective medical VRI services in over 100 languages.
Learn more about our VRI services.
For governmental agencies and NGOs involved with global health, attending and participating in international medical conferences is crucial for improving public health across borders. With these conferences focusing on communicating ideas, action plans, data, and policies that have proven to work or fail, live interpretation is necessary for all stakeholders to be able to access and participate in knowledge sharing.
CSOFT has experience providing simultaneous interpretating for large medical conferences, like DIA, to encourage collaborative innovation for improving global health.
Learn more about our medical conference interpreting services.
An interpreter is different than a translator, as they facilitate communication between key stakeholders that requires in-depth understanding of the subject matter as well as local cultural nuances that may impact the delivery of the information.
CSOFT offers interpretation solutions in over 100 languages for NGOs and government agencies involved in medical affairs and public health and safety. Our team of certified medical interpreters are subject matter experts (SMEs) who have a minimum of five years of experience in the industry to provide the highest quality interpretation services. In addition, our operations are compliant with ISO 17100 and certified in ISO 9001:2015 and ISO 13485:2016, ensuring our customized solutions meet interpretation quality standards whether it’s OPI, VRI, or in-person.
Learn more about our quality assurance process.